Free report

The State of Dental Services in Europe

What 250,550 Google reviews and 9,527 clinic listings across 59 cities in Portugal, the UK, Germany, France, Spain, and Czechia reveal, and why front-desk problems lead the complaints in five of the six countries measured, and draw level with clinical ones in the sixth.

Clinics that fix the front desk — the missed calls, slow callbacks and after-hours gaps behind those complaints — recover appointments they are already losing. The report shows exactly where your market leaks revenue and how much of it is winnable at reception.

• 250,550 Google reviews analysed across 6 countries
• 9,527 clinic listings in 59 cities benchmarked
• The reception-vs-clinical complaint gap, country by country

Data collected April–August 2026