Free report

The State of Dental Services in Europe

What 165,113 Google reviews and 9,527 clinic listings across 59 cities in Portugal, the UK, Germany, France, Spain, and Czechia reveal — and why the front desk, not the dentist, dominates complaints in every country measured.

Clinics that fix the front desk — the missed calls, slow callbacks and after-hours gaps behind those complaints — recover appointments they are already losing. The report shows exactly where your market leaks revenue and how much of it is winnable at reception.

• 165,113 Google reviews analysed across 6 countries
• 9,527 clinic listings in 59 cities benchmarked
• The reception-vs-clinical complaint gap, country by country

Data collected April–July 2026