Dental Clinics in Berlin: Ratings & Complaints (2026) | Voxletic

Voxletic Research · August 2026 edition

Dental clinics in Berlin: what 5,505 Google reviews show

174 dental clinics in Berlin sit in this index. The average rating is 4.72, level with the Germany average.

Figures for this city updated 2026-08-30

174
Clinics in the index
4.72
Average rating
84.9%
Rated 4.5 stars or higher
1.12x
Front desk vs clinical
How much more often front-desk problems appear than clinical ones in 1-2 star reviews
01

How the city is rated

Clinics by rating band

Source: Google Maps listings collected for this index

02

What drives the bad reviews

1.12xfront deskvs. clinical
  • Front desk & access231
  • Clinical treatment206
Reviews mentioning a front-desk or access problem vs. reviews mentioning the clinical treatment, within 1-2 star reviews. A review can mention both.
Topics cited in 1-2 star reviews
Clinical treatment
206
Front-desk service & attitude
144
Billing & price surprises
132
Waiting times
75
Getting an appointment
48
Promised call-backs that never came
31
Unanswered calls & phone problems
30
Language barriers
16

One review can cite several topics, so the totals add up to more than the sample

04

What about your own practice?

The figures above describe Berlin as a whole. Type your practice name to read what its own reviews say: the themes patients praise, the themes they complain about, and how it stands against the practices around it.

How a dental answering service handles these calls
05

How reachable the clinics are

100%
Publish a phone number
97.7%
Have a website
57
Median reviews per clinic

Key findings

  • 01

    84.9% of Berlin clinics hold 4.5 stars or higher, level with the Germany average of 85.8%.

  • 02

    In Berlin's 1-2 star reviews, front-desk and booking problems appear 1.12x more often than clinical complaints (424 reviews in the sample).

  • 03

    The most-cited operational topic in Berlin is front-desk service & attitude: 144 of 424 negative reviews mention it.

  • 04

    100% of Berlin clinics publish a phone number and 97.7% have a website, across 174 clinics in the index.

06

Frequently asked questions

How many dental clinics are there in Berlin?
This index holds 174 dental clinics in Berlin listed on Google Maps, 172 of them carrying a public rating. It covers the practices a patient finds when searching, not a complete municipal register.
What is the average dental clinic rating in Berlin?
Dental clinics in Berlin average 4.72 out of 5 on Google, across 172 rated practices. 84.9% hold 4.5 stars or higher and 1.7% sit below 4.0.
Which dental clinics in Berlin have the highest Google rating?
Among Berlin practices with at least 50 published Google reviews, the highest-rated are Zahnarzt Berlin Schöneberg | Dr. Brouwer & Kollegen (5.0★, 134 reviews); Zahnarzt Danziger 141 (5.0★, 92 reviews); Zahnarztpraxis und Kieferorthopädie Einfeld (5.0★, 84 reviews).
What do dental patients in Berlin complain about most?
Across the 424 one- and two-star reviews of Berlin clinics, front-desk and booking problems appear 1.12x more often than complaints about the clinical treatment. The most-cited operational topic is front-desk service & attitude, in 144 of those reviews.
Do dental clinics in Berlin publish a phone number?
100% of the 174 dental clinics in Berlin publish a phone number on their Google listing and 97.7% link a website. The median practice carries 57 Google reviews.
How do dental clinics in Berlin compare with the rest of Germany?
Berlin clinics average 4.72 against 4.72 across Germany. 84.9% of Berlin practices hold 4.5 stars or higher, against 85.8% nationally.
When was this Berlin dental data collected?
The listings and ratings were read from Google Maps and last updated 2026-08-30. The review text analysed covers 5,505 reviews published between 2011-08-15 and 2026-08-30.

Want to know the full methodology - sampling, tagging taxonomy, limitations? Contact us

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