Dental Clinics in Hamburg: Ratings & Complaints (2026) | Voxletic

Voxletic Research · August 2026 edition

Dental clinics in Hamburg: what 4,637 Google reviews show

178 dental clinics in Hamburg sit in this index, carrying 15,638 published Google reviews between them. The average rating is 4.75, above the Germany average.

Figures for this city updated 2026-08-06

178
Clinics in the index
4.75
Average rating
87.4%
Rated 4.5 stars or higher
0.88x
Front desk vs clinical
How much more often front-desk problems appear than clinical ones in 1-2 star reviews
01

How the city is rated

Clinics by rating band

Source: Google Maps listings collected for this index

02

What drives the bad reviews

0.88xfront deskvs. clinical
  • Front desk & access115
  • Clinical treatment130
Reviews mentioning a front-desk or access problem vs. reviews mentioning the clinical treatment, within 1-2 star reviews. A review can mention both.
Topics cited in 1-2 star reviews
Clinical treatment
130
Front-desk service & attitude
81
Billing & price surprises
75
Waiting times
23
Getting an appointment
19
Promised call-backs that never came
10
Unanswered calls & phone problems
9
Language barriers
6

One review can cite several topics, so the totals add up to more than the sample

04

What about your own practice?

The figures above describe Hamburg as a whole. Type your practice name to read what its own reviews say: the themes patients praise, the themes they complain about, and how it stands against the practices around it.

05

How reachable the clinics are

100%
Publish a phone number
95.5%
Have a website
45
Median reviews per clinic

Key findings

  • 01

    87.4% of Hamburg clinics hold 4.5 stars or higher, above the Germany average of 85.8%.

  • 02

    In Hamburg's 1-2 star reviews, front-desk and booking problems appear 0.88x more often than clinical complaints (247 reviews in the sample).

  • 03

    The most-cited operational topic in Hamburg is front-desk service & attitude: 81 of 247 negative reviews mention it.

  • 04

    100% of Hamburg clinics publish a phone number and 95.5% have a website, across 178 clinics in the index.

06

Frequently asked questions

How many dental clinics are there in Hamburg?
This index holds 178 dental clinics in Hamburg listed on Google Maps, 175 of them carrying a public rating. It covers the practices a patient finds when searching, not a complete municipal register.
What is the average dental clinic rating in Hamburg?
Dental clinics in Hamburg average 4.75 out of 5 on Google, across 175 rated practices. 87.4% hold 4.5 stars or higher and 1.7% sit below 4.0.
Which dental clinics in Hamburg have the highest Google rating?
Among Hamburg practices with at least 50 published Google reviews, the highest-rated are Zahnarzt Hamburg City - Z-24 (5.0★, 702 reviews); Zahnarzt Hamburg - Dental21 (ehemals MVZ Dentalzentrum Hamburg Gänsemarkt GmbH) (5.0★, 604 reviews); Dental Protection - Zahnarzt und Prophylaxepraxis (5.0★, 147 reviews).
What do dental patients in Hamburg complain about most?
Across the 247 one- and two-star reviews of Hamburg clinics, front-desk and booking problems appear 0.88x more often than complaints about the clinical treatment. The most-cited operational topic is front-desk service & attitude, in 81 of those reviews.
Do dental clinics in Hamburg publish a phone number?
100% of the 178 dental clinics in Hamburg publish a phone number on their Google listing and 95.5% link a website. The median practice carries 45 Google reviews.
How do dental clinics in Hamburg compare with the rest of Germany?
Hamburg clinics average 4.75 against 4.72 across Germany. 87.4% of Hamburg practices hold 4.5 stars or higher, against 85.8% nationally.
When was this Hamburg dental data collected?
The listings and ratings were read from Google Maps and last updated 2026-08-06. The review text analysed covers 4,637 reviews published between 2015-06-07 and 2026-08-01.

Want to know the full methodology - sampling, tagging taxonomy, limitations? Contact us

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