Dental Clinics in Lisbon: Ratings & Complaints (2026) | Voxletic

Voxletic Research · August 2026 edition

Dental clinics in Lisbon: what 12,969 Google reviews show

146 dental clinics in Lisbon sit in this index. The average rating is 4.67, above the Portugal average.

Figures for this city updated 2026-08-30

146
Clinics in the index
4.67
Average rating
80.4%
Rated 4.5 stars or higher
1.41x
Front desk vs clinical
How much more often front-desk problems appear than clinical ones in 1-2 star reviews
01

How the city is rated

Clinics by rating band

Source: Google Maps listings collected for this index

02

What drives the bad reviews

1.41xfront deskvs. clinical
  • Front desk & access445
  • Clinical treatment315
Reviews mentioning a front-desk or access problem vs. reviews mentioning the clinical treatment, within 1-2 star reviews. A review can mention both.
Topics cited in 1-2 star reviews
Clinical treatment
315
Billing & price surprises
266
Front-desk service & attitude
239
Waiting times
140
Getting an appointment
102
Promised call-backs that never came
71
Unanswered calls & phone problems
67
Language barriers
20

One review can cite several topics, so the totals add up to more than the sample

03

Highest-rated clinics

04

What about your own practice?

The figures above describe Lisbon as a whole. Type your practice name to read what its own reviews say: the themes patients praise, the themes they complain about, and how it stands against the practices around it.

How a dental answering service handles these calls
05

How reachable the clinics are

99.3%
Publish a phone number
86.3%
Have a website
43
Median reviews per clinic

Key findings

  • 01

    80.4% of Lisbon clinics hold 4.5 stars or higher, above the Portugal average of 74.3%.

  • 02

    In Lisbon's 1-2 star reviews, front-desk and booking problems appear 1.41x more often than clinical complaints (801 reviews in the sample).

  • 03

    The most-cited operational topic in Lisbon is front-desk service & attitude: 239 of 801 negative reviews mention it.

  • 04

    99.3% of Lisbon clinics publish a phone number and 86.3% have a website, across 146 clinics in the index.

06

Frequently asked questions

How many dental clinics are there in Lisbon?
This index holds 146 dental clinics in Lisbon listed on Google Maps, 143 of them carrying a public rating. It covers the practices a patient finds when searching, not a complete municipal register.
What is the average dental clinic rating in Lisbon?
Dental clinics in Lisbon average 4.67 out of 5 on Google, across 143 rated practices. 80.4% hold 4.5 stars or higher and 6.3% sit below 4.0.
Which dental clinics in Lisbon have the highest Google rating?
Among Lisbon practices with at least 50 published Google reviews, the highest-rated are The Oral Lab (5.0★, 660 reviews); Instituto Dentário Alto dos Moinhos (5.0★, 262 reviews); DIRECLIN Roma - Clínica Dentária (5.0★, 198 reviews).
What do dental patients in Lisbon complain about most?
Across the 801 one- and two-star reviews of Lisbon clinics, front-desk and booking problems appear 1.41x more often than complaints about the clinical treatment. The most-cited operational topic is front-desk service & attitude, in 239 of those reviews.
Do dental clinics in Lisbon publish a phone number?
99.3% of the 146 dental clinics in Lisbon publish a phone number on their Google listing and 86.3% link a website. The median practice carries 43 Google reviews.
How do dental clinics in Lisbon compare with the rest of Portugal?
Lisbon clinics average 4.67 against 4.61 across Portugal. 80.4% of Lisbon practices hold 4.5 stars or higher, against 74.3% nationally.
When was this Lisbon dental data collected?
The listings and ratings were read from Google Maps and last updated 2026-08-30. The review text analysed covers 12,969 reviews published between 2011-03-23 and 2026-08-30.

Want to know the full methodology - sampling, tagging taxonomy, limitations? Contact us

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