Dental Clinics in Porto: Ratings & Complaints (2026) | Voxletic

Voxletic Research · August 2026 edition

Dental clinics in Porto: what 10,319 Google reviews show

143 dental clinics in Porto sit in this index, carrying 12,452 published Google reviews between them. The average rating is 4.68, above the Portugal average.

Figures for this city updated 2026-08-06

143
Clinics in the index
4.68
Average rating
81%
Rated 4.5 stars or higher
1.18x
Front desk vs clinical
How much more often front-desk problems appear than clinical ones in 1-2 star reviews
01

How the city is rated

Clinics by rating band

Source: Google Maps listings collected for this index

02

What drives the bad reviews

1.18xfront deskvs. clinical
  • Front desk & access246
  • Clinical treatment209
Reviews mentioning a front-desk or access problem vs. reviews mentioning the clinical treatment, within 1-2 star reviews. A review can mention both.
Topics cited in 1-2 star reviews
Clinical treatment
209
Front-desk service & attitude
143
Billing & price surprises
141
Waiting times
74
Getting an appointment
59
Promised call-backs that never came
49
Unanswered calls & phone problems
32
Language barriers
10

One review can cite several topics, so the totals add up to more than the sample

04

What about your own practice?

The figures above describe Porto as a whole. Type your practice name to read what its own reviews say: the themes patients praise, the themes they complain about, and how it stands against the practices around it.

05

How reachable the clinics are

100%
Publish a phone number
79.7%
Have a website
27
Median reviews per clinic

Key findings

  • 01

    81% of Porto clinics hold 4.5 stars or higher, above the Portugal average of 74.3%.

  • 02

    In Porto's 1-2 star reviews, front-desk and booking problems appear 1.18x more often than clinical complaints (453 reviews in the sample).

  • 03

    The most-cited operational topic in Porto is front-desk service & attitude: 143 of 453 negative reviews mention it.

  • 04

    100% of Porto clinics publish a phone number and 79.7% have a website, across 143 clinics in the index.

06

Frequently asked questions

How many dental clinics are there in Porto?
This index holds 143 dental clinics in Porto listed on Google Maps, 142 of them carrying a public rating. It covers the practices a patient finds when searching, not a complete municipal register.
What is the average dental clinic rating in Porto?
Dental clinics in Porto average 4.68 out of 5 on Google, across 142 rated practices. 81% hold 4.5 stars or higher and 4.9% sit below 4.0.
Which dental clinics in Porto have the highest Google rating?
Among Porto practices with at least 50 published Google reviews, the highest-rated are Clínica Prof. Machado Capelas - Medicina Dentária (5.0★, 411 reviews); Clínica Dentofacial do Porto (Clínica PCMFG) (5.0★, 260 reviews); JA Dental Clinica Dentária (5.0★, 178 reviews).
What do dental patients in Porto complain about most?
Across the 453 one- and two-star reviews of Porto clinics, front-desk and booking problems appear 1.18x more often than complaints about the clinical treatment. The most-cited operational topic is front-desk service & attitude, in 143 of those reviews.
Do dental clinics in Porto publish a phone number?
100% of the 143 dental clinics in Porto publish a phone number on their Google listing and 79.7% link a website. The median practice carries 27 Google reviews.
How do dental clinics in Porto compare with the rest of Portugal?
Porto clinics average 4.68 against 4.61 across Portugal. 81% of Porto practices hold 4.5 stars or higher, against 74.3% nationally.
When was this Porto dental data collected?
The listings and ratings were read from Google Maps and last updated 2026-08-06. The review text analysed covers 10,319 reviews published between 2013-11-10 and 2026-08-01.

Want to know the full methodology - sampling, tagging taxonomy, limitations? Contact us

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