Dental Clinics in Madrid: Ratings & Complaints (2026) | Voxletic

Voxletic Research · August 2026 edition

Dental clinics in Madrid: what 9,344 Google reviews show

173 dental clinics in Madrid sit in this index. The average rating is 4.76, above the Spain average.

Figures for this city updated 2026-08-30

173
Clinics in the index
4.76
Average rating
87.9%
Rated 4.5 stars or higher
1.11x
Front desk vs clinical
How much more often front-desk problems appear than clinical ones in 1-2 star reviews
01

How the city is rated

Clinics by rating band

Source: Google Maps listings collected for this index

02

What drives the bad reviews

1.11xfront deskvs. clinical
  • Front desk & access320
  • Clinical treatment288
Reviews mentioning a front-desk or access problem vs. reviews mentioning the clinical treatment, within 1-2 star reviews. A review can mention both.
Topics cited in 1-2 star reviews
Clinical treatment
288
Front-desk service & attitude
202
Billing & price surprises
144
Waiting times
95
Getting an appointment
83
Promised call-backs that never came
34
Unanswered calls & phone problems
30
Language barriers
3

One review can cite several topics, so the totals add up to more than the sample

04

What about your own practice?

The figures above describe Madrid as a whole. Type your practice name to read what its own reviews say: the themes patients praise, the themes they complain about, and how it stands against the practices around it.

How a dental answering service handles these calls
05

How reachable the clinics are

98.3%
Publish a phone number
96%
Have a website
26
Median reviews per clinic

Key findings

  • 01

    87.9% of Madrid clinics hold 4.5 stars or higher, above the Spain average of 86.7%.

  • 02

    In Madrid's 1-2 star reviews, front-desk and booking problems appear 1.11x more often than clinical complaints (581 reviews in the sample).

  • 03

    The most-cited operational topic in Madrid is front-desk service & attitude: 202 of 581 negative reviews mention it.

  • 04

    98.3% of Madrid clinics publish a phone number and 96% have a website, across 173 clinics in the index.

06

Frequently asked questions

How many dental clinics are there in Madrid?
This index holds 173 dental clinics in Madrid listed on Google Maps, 173 of them carrying a public rating. It covers the practices a patient finds when searching, not a complete municipal register.
What is the average dental clinic rating in Madrid?
Dental clinics in Madrid average 4.76 out of 5 on Google, across 173 rated practices. 87.9% hold 4.5 stars or higher and 1.7% sit below 4.0.
Which dental clinics in Madrid have the highest Google rating?
Among Madrid practices with at least 50 published Google reviews, the highest-rated are Clínica Dental De Sousa Santacoloma (5.0★, 966 reviews); Clínicas Turrión Monescillo (5.0★, 683 reviews); Clínica dental Puerta de Toledo (5.0★, 628 reviews).
What do dental patients in Madrid complain about most?
Across the 581 one- and two-star reviews of Madrid clinics, front-desk and booking problems appear 1.11x more often than complaints about the clinical treatment. The most-cited operational topic is front-desk service & attitude, in 202 of those reviews.
Do dental clinics in Madrid publish a phone number?
98.3% of the 173 dental clinics in Madrid publish a phone number on their Google listing and 96% link a website. The median practice carries 26 Google reviews.
How do dental clinics in Madrid compare with the rest of Spain?
Madrid clinics average 4.76 against 4.73 across Spain. 87.9% of Madrid practices hold 4.5 stars or higher, against 86.7% nationally.
When was this Madrid dental data collected?
The listings and ratings were read from Google Maps and last updated 2026-08-30. The review text analysed covers 9,344 reviews published between 2016-02-04 and 2026-08-30.

Want to know the full methodology - sampling, tagging taxonomy, limitations? Contact us

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