Voxletic Research · August 2026 edition
Dental care in France: what 55,849 Google reviews reveal
French patients are the toughest raters in this index: the lowest average rating (4.51), the largest complaint band, and 9.9% of all sampled reviews awarding a single star. What they complain about, overwhelmingly, is the reception.
Data collected April-August 2026
1,669
clinics analyzed
4.51
average rating
66%
clinics rated 4.5★ or higher
1.2x
front-desk vs. clinical complaints
in 1-2 star reviews
01
The clinic landscape
1%
< 3.0
16
3%
3.0-3.4
49
7%
3.5-3.9
113
23%
4.0-4.4
376
29%
4.5-4.7
466
37%
4.8-5.0
610
Source: Google Maps listings, July 2026
02
What patients complain about
- Front desk & access3,025
- Clinical treatment2,516
Clinical treatment
2,516
Front-desk service & attitude
2,098
Billing & price surprises
1,151
Waiting times
694
Getting an appointment
663
Promised call-backs that never came
323
Unanswered calls & phone problems
270
Language barriers
47
Source: 1-2 star Google reviews, LLM-classified against a 10-topic taxonomy
03
City by city
| City | Clinics | Avg. rating | % rated 4.5★+ | Reviews published | Highest-rated clinic |
|---|---|---|---|---|---|
| Bordeaux | 179 | 4.53 | 64.9% | 14,272 | Docteur Jean-Claude Barret Chirurgien Dentiste (5.0★, 77) |
| Lille | 154 | 4.36 | 57% | 16,426 | Dr Matthieu Declercq, Chirurgien dentiste - Implantologie exclusive (4.9★, 238) |
| Lyon | 168 | 4.46 | 56.9% | 21,016 | Cité dentaire (5.0★, 85) |
| Marseille | 161 | 4.58 | 70.3% | 16,728 | Dr Patrick PALACCI et Dr Théo LAPLANE - Clinique d'implantologie dentaire BOC Marseille (5.0★, 337) |
| Montpellier | 163 | 4.46 | 59.6% | 14,103 | Dr Michael MECHALI - Implantologie & Parodontie (5.0★, 71) |
| Nantes | 163 | 4.38 | 53.7% | 10,960 | Dr KABLI Tarik - Chirurgien Dentiste - EPIC Cabinet dentaire (5.0★, 135) |
| Nice | 168 | 4.64 | 80.1% | 14,813 | Cabinet Dentaire Longchamp (5.0★, 167) |
| Paris | 162 | 4.57 | 71.2% | 40,584 | Dr Ryan SAAD - Stomatologie & Implantologie & Chirurgie Orale (dent de sagesse/greffes) & Parodontologie & OAM (Apnée) (5.0★, 97) |
| Strasbourg | 167 | 4.59 | 75.2% | 12,514 | Cabinet dentaire Vauban (5.0★, 543) |
| Toulouse | 184 | 4.54 | 70.8% | 10,678 | Docteur Bertrand BONIN : Dentiste Esthétique , Clinique BT Smile (5.0★, 170) |
Source: Google Maps listings per city, July 2026
04
Highest-rated clinics
| # | Clinic | City | Rating | Reviews |
|---|---|---|---|---|
| 1 | Cabinet dentaire Vauban | Strasbourg | 5.0★ | 543 |
| 2 | Dr Patrick PALACCI et Dr Théo LAPLANE - Clinique d'implantologie dentaire BOC Marseille | Marseille | 5.0★ | 337 |
| 3 | Cabinet D'Orthodontie du Dr Julien Wolff | Strasbourg | 5.0★ | 290 |
| 4 | Cabinet Dentaire de la Paix | Strasbourg | Strasbourg | 5.0★ | 212 |
| 5 | Docteur Bertrand BONIN : Dentiste Esthétique , Clinique BT Smile | Toulouse | 5.0★ | 170 |
| 6 | Cabinet Dentaire Longchamp | Nice | 5.0★ | 167 |
| 7 | Dr KABLI Tarik - Chirurgien Dentiste - EPIC Cabinet dentaire | Nantes | 5.0★ | 135 |
| 8 | Jean DUBEDOUT Chirurgien-dentiste | Toulouse | 5.0★ | 130 |
| 9 | Centre Médical et Dentaire Saint-Georges | Paris | 4.9★ | 1,608 |
| 10 | Cabinet Dentaire Ela | Lyon | 4.9★ | 780 |
Only clinics with at least 100 published Google reviews qualify; ties are ordered by review count.
Key findings
- 01
France has the lowest average clinic rating of the six countries (4.51) and the highest share of 1-star reviews (9.9%).
- 02
Front-desk service is the dominant complaint topic: 2,098 of 5,331 negative reviews mention it - the largest operational topic count in this index.
- 03
Front-desk and access problems appear 1.2x more often than clinical complaints in 1-2 star reviews.
Want to know the full methodology - sampling, tagging taxonomy, limitations? Contact us
05
Frequently asked questions
- How many dental clinics are there in France?
- This index analyzed 1,669 dental clinics visible on Google Maps across the 10 largest cities - not a complete national register, but the clinics patients actually find when they search. Of these, 1,630 have a public rating.
- What is the average Google rating of a dental clinic in France?
- 4.51 out of 5, computed across 1,630 rated clinics on Google Maps. 66% of clinics rate 4.5★ or higher and 10.9% fall below 4.0.
- What do dental patients complain about most in France?
- In the 5,331 one- and two-star reviews analyzed, front-desk and access problems are mentioned 1.2x more often than the clinical treatment. The most-cited operational topic: front-desk service & attitude (2,098 reviews).
- Which are the highest-rated dental clinics in France?
- Among clinics with at least 100 Google reviews in the cities analyzed: Cabinet dentaire Vauban (Strasbourg, 5.0★, 543 reviews); Dr Patrick PALACCI et Dr Théo LAPLANE - Clinique d'implantologie dentaire BOC Marseille (Marseille, 5.0★, 337 reviews); Cabinet D'Orthodontie du Dr Julien Wolff (Strasbourg, 5.0★, 290 reviews).
- What is the best dental clinic in Paris?
- Judged by Google rating across the 162 clinics listed in Paris in this index, the highest-rated clinic with at least 50 published reviews is Dr Ryan SAAD - Stomatologie & Implantologie & Chirurgie Orale (dent de sagesse/greffes) & Parodontologie & OAM (Apnée), at 5.0★ across 97 reviews.
- What is the best dental clinic in Lyon?
- Judged by Google rating across the 168 clinics listed in Lyon in this index, the highest-rated clinic with at least 50 published reviews is Cité dentaire, at 5.0★ across 85 reviews.
- What is the best dental clinic in Marseille?
- Judged by Google rating across the 161 clinics listed in Marseille in this index, the highest-rated clinic with at least 50 published reviews is Dr Patrick PALACCI et Dr Théo LAPLANE - Clinique d'implantologie dentaire BOC Marseille, at 5.0★ across 337 reviews.
- What is the best dental clinic in Lille?
- Judged by Google rating across the 154 clinics listed in Lille in this index, the highest-rated clinic with at least 50 published reviews is Dr Matthieu Declercq, Chirurgien dentiste - Implantologie exclusive, at 4.9★ across 238 reviews.
06
How to cite this report
The data may be cited freely with attribution and a link to this page.
Voxletic Research, “The State of Dental Services in Europe 2026”, voxletic.com