Dental Clinics in Lille: Ratings & Complaints (2026) | Voxletic

Voxletic Research · August 2026 edition

Dental clinics in Lille: what 5,502 Google reviews show

154 dental clinics in Lille sit in this index, carrying 16,426 published Google reviews between them. The average rating is 4.36, below the France average.

Figures for this city updated 2026-08-06

154
Clinics in the index
4.36
Average rating
57%
Rated 4.5 stars or higher
1.31x
Front desk vs clinical
How much more often front-desk problems appear than clinical ones in 1-2 star reviews
01

How the city is rated

Clinics by rating band

Source: Google Maps listings collected for this index

02

What drives the bad reviews

1.31xfront deskvs. clinical
  • Front desk & access398
  • Clinical treatment303
Reviews mentioning a front-desk or access problem vs. reviews mentioning the clinical treatment, within 1-2 star reviews. A review can mention both.
Topics cited in 1-2 star reviews
Clinical treatment
303
Front-desk service & attitude
278
Billing & price surprises
137
Getting an appointment
88
Waiting times
86
Promised call-backs that never came
42
Unanswered calls & phone problems
38
Language barriers
4

One review can cite several topics, so the totals add up to more than the sample

04

What about your own practice?

The figures above describe Lille as a whole. Type your practice name to read what its own reviews say: the themes patients praise, the themes they complain about, and how it stands against the practices around it.

05

How reachable the clinics are

98.1%
Publish a phone number
76.6%
Have a website
40
Median reviews per clinic

Key findings

  • 01

    57% of Lille clinics hold 4.5 stars or higher, below the France average of 66%.

  • 02

    In Lille's 1-2 star reviews, front-desk and booking problems appear 1.31x more often than clinical complaints (661 reviews in the sample).

  • 03

    The most-cited operational topic in Lille is front-desk service & attitude: 278 of 661 negative reviews mention it.

  • 04

    98.1% of Lille clinics publish a phone number and 76.6% have a website, across 154 clinics in the index.

06

Frequently asked questions

How many dental clinics are there in Lille?
This index holds 154 dental clinics in Lille listed on Google Maps, 151 of them carrying a public rating. It covers the practices a patient finds when searching, not a complete municipal register.
What is the average dental clinic rating in Lille?
Dental clinics in Lille average 4.36 out of 5 on Google, across 151 rated practices. 57% hold 4.5 stars or higher and 16.6% sit below 4.0.
Which dental clinics in Lille have the highest Google rating?
Among Lille practices with at least 50 published Google reviews, the highest-rated are Dr Matthieu Declercq, Chirurgien dentiste - Implantologie exclusive (4.9★, 238 reviews); Le Carré des Sourires-Dr Marc Antoine Becavin- Dr Sophie Lorand-Dr Matthias Rzeznik (4.9★, 191 reviews); Open Smile (4.9★, 187 reviews).
What do dental patients in Lille complain about most?
Across the 661 one- and two-star reviews of Lille clinics, front-desk and booking problems appear 1.31x more often than complaints about the clinical treatment. The most-cited operational topic is front-desk service & attitude, in 278 of those reviews.
Do dental clinics in Lille publish a phone number?
98.1% of the 154 dental clinics in Lille publish a phone number on their Google listing and 76.6% link a website. The median practice carries 40 Google reviews.
How do dental clinics in Lille compare with the rest of France?
Lille clinics average 4.36 against 4.51 across France. 57% of Lille practices hold 4.5 stars or higher, against 66% nationally.
When was this Lille dental data collected?
The listings and ratings were read from Google Maps and last updated 2026-08-06. The review text analysed covers 5,502 reviews published between 2012-07-29 and 2026-08-01.

Want to know the full methodology - sampling, tagging taxonomy, limitations? Contact us

Does your front desk miss calls too?

Voxletic answers your clinic's phone 24/7 - it books appointments, answers questions, and never leaves a call unanswered.

Book a demo