Dental Clinics in Marseille: Ratings & Complaints (2026) | Voxletic

Voxletic Research · August 2026 edition

Dental clinics in Marseille: what 5,575 Google reviews show

161 dental clinics in Marseille sit in this index, carrying 16,728 published Google reviews between them. The average rating is 4.58, above the France average.

Figures for this city updated 2026-08-06

161
Clinics in the index
4.58
Average rating
70.3%
Rated 4.5 stars or higher
1.05x
Front desk vs clinical
How much more often front-desk problems appear than clinical ones in 1-2 star reviews
01

How the city is rated

Clinics by rating band

Source: Google Maps listings collected for this index

02

What drives the bad reviews

1.05xfront deskvs. clinical
  • Front desk & access247
  • Clinical treatment235
Reviews mentioning a front-desk or access problem vs. reviews mentioning the clinical treatment, within 1-2 star reviews. A review can mention both.
Topics cited in 1-2 star reviews
Clinical treatment
235
Front-desk service & attitude
162
Billing & price surprises
100
Waiting times
73
Getting an appointment
38
Promised call-backs that never came
32
Unanswered calls & phone problems
27
Language barriers
2

One review can cite several topics, so the totals add up to more than the sample

04

What about your own practice?

The figures above describe Marseille as a whole. Type your practice name to read what its own reviews say: the themes patients praise, the themes they complain about, and how it stands against the practices around it.

05

How reachable the clinics are

98.1%
Publish a phone number
81.4%
Have a website
39
Median reviews per clinic

Key findings

  • 01

    70.3% of Marseille clinics hold 4.5 stars or higher, above the France average of 66%.

  • 02

    In Marseille's 1-2 star reviews, front-desk and booking problems appear 1.05x more often than clinical complaints (459 reviews in the sample).

  • 03

    The most-cited operational topic in Marseille is front-desk service & attitude: 162 of 459 negative reviews mention it.

  • 04

    98.1% of Marseille clinics publish a phone number and 81.4% have a website, across 161 clinics in the index.

06

Frequently asked questions

How many dental clinics are there in Marseille?
This index holds 161 dental clinics in Marseille listed on Google Maps, 155 of them carrying a public rating. It covers the practices a patient finds when searching, not a complete municipal register.
What is the average dental clinic rating in Marseille?
Dental clinics in Marseille average 4.58 out of 5 on Google, across 155 rated practices. 70.3% hold 4.5 stars or higher and 6.5% sit below 4.0.
Which dental clinics in Marseille have the highest Google rating?
Among Marseille practices with at least 50 published Google reviews, the highest-rated are Dr Patrick PALACCI et Dr Théo LAPLANE - Clinique d'implantologie dentaire BOC Marseille (5.0★, 337 reviews); Vertual dental - centre dentaire 13012 Marseille La Boiseraie (5.0★, 99 reviews); Dr Karen MELKI ILLOUZ (5.0★, 83 reviews).
What do dental patients in Marseille complain about most?
Across the 459 one- and two-star reviews of Marseille clinics, front-desk and booking problems appear 1.05x more often than complaints about the clinical treatment. The most-cited operational topic is front-desk service & attitude, in 162 of those reviews.
Do dental clinics in Marseille publish a phone number?
98.1% of the 161 dental clinics in Marseille publish a phone number on their Google listing and 81.4% link a website. The median practice carries 39 Google reviews.
How do dental clinics in Marseille compare with the rest of France?
Marseille clinics average 4.58 against 4.51 across France. 70.3% of Marseille practices hold 4.5 stars or higher, against 66% nationally.
When was this Marseille dental data collected?
The listings and ratings were read from Google Maps and last updated 2026-08-06. The review text analysed covers 5,575 reviews published between 2014-05-27 and 2026-08-01.

Want to know the full methodology - sampling, tagging taxonomy, limitations? Contact us

Does your front desk miss calls too?

Voxletic answers your clinic's phone 24/7 - it books appointments, answers questions, and never leaves a call unanswered.

Book a demo