Dental Clinics in Edinburgh: Ratings & Complaints (2026) | Voxletic

Voxletic Research · August 2026 edition

Dental clinics in Edinburgh: what 2,830 Google reviews show

148 dental clinics in Edinburgh sit in this index, carrying 14,429 published Google reviews between them. The average rating is 4.62, above the United Kingdom average.

Figures for this city updated 2026-08-06

148
Clinics in the index
4.62
Average rating
73.3%
Rated 4.5 stars or higher
1.60x
Front desk vs clinical
How much more often front-desk problems appear than clinical ones in 1-2 star reviews
01

How the city is rated

Clinics by rating band

Source: Google Maps listings collected for this index

02

What drives the bad reviews

1.60xfront deskvs. clinical
  • Front desk & access160
  • Clinical treatment100
Reviews mentioning a front-desk or access problem vs. reviews mentioning the clinical treatment, within 1-2 star reviews. A review can mention both.
Topics cited in 1-2 star reviews
Clinical treatment
100
Front-desk service & attitude
97
Getting an appointment
49
Waiting times
31
Billing & price surprises
31
Promised call-backs that never came
26
Unanswered calls & phone problems
25
Language barriers
7

One review can cite several topics, so the totals add up to more than the sample

03

Highest-rated clinics

Clinics with at least 50 published reviews, ordered by rating.

04

What about your own practice?

The figures above describe Edinburgh as a whole. Type your practice name to read what its own reviews say: the themes patients praise, the themes they complain about, and how it stands against the practices around it.

05

How reachable the clinics are

98.6%
Publish a phone number
90.5%
Have a website
45
Median reviews per clinic

Key findings

  • 01

    73.3% of Edinburgh clinics hold 4.5 stars or higher, level with the United Kingdom average of 74.2%.

  • 02

    In Edinburgh's 1-2 star reviews, front-desk and booking problems appear 1.60x more often than clinical complaints (239 reviews in the sample).

  • 03

    The most-cited operational topic in Edinburgh is front-desk service & attitude: 97 of 239 negative reviews mention it.

  • 04

    98.6% of Edinburgh clinics publish a phone number and 90.5% have a website, across 148 clinics in the index.

06

Frequently asked questions

How many dental clinics are there in Edinburgh?
This index holds 148 dental clinics in Edinburgh listed on Google Maps, 131 of them carrying a public rating. It covers the practices a patient finds when searching, not a complete municipal register.
What is the average dental clinic rating in Edinburgh?
Dental clinics in Edinburgh average 4.62 out of 5 on Google, across 131 rated practices. 73.3% hold 4.5 stars or higher and 8.4% sit below 4.0.
Which dental clinics in Edinburgh have the highest Google rating?
Among Edinburgh practices with at least 50 published Google reviews, the highest-rated are The Row Dental Edinburgh (5.0★, 395 reviews); Edinburgh Dental Studio (5.0★, 245 reviews); Hope Park Dental Practice (5.0★, 219 reviews).
What do dental patients in Edinburgh complain about most?
Across the 239 one- and two-star reviews of Edinburgh clinics, front-desk and booking problems appear 1.60x more often than complaints about the clinical treatment. The most-cited operational topic is front-desk service & attitude, in 97 of those reviews.
Do dental clinics in Edinburgh publish a phone number?
98.6% of the 148 dental clinics in Edinburgh publish a phone number on their Google listing and 90.5% link a website. The median practice carries 45 Google reviews.
How do dental clinics in Edinburgh compare with the rest of the United Kingdom?
Edinburgh clinics average 4.62 against 4.56 across the United Kingdom. 73.3% of Edinburgh practices hold 4.5 stars or higher, against 74.2% nationally.
When was this Edinburgh dental data collected?
The listings and ratings were read from Google Maps and last updated 2026-08-06. The review text analysed covers 2,830 reviews published between 2014-01-31 and 2026-08-01.

Want to know the full methodology - sampling, tagging taxonomy, limitations? Contact us

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