Dental Clinics in London: Ratings & Complaints (2026) | Voxletic

Voxletic Research · August 2026 edition

Dental clinics in London: what 7,241 Google reviews show

167 dental clinics in London sit in this index, carrying 27,243 published Google reviews between them. The average rating is 4.77, above the United Kingdom average.

Figures for this city updated 2026-08-06

167
Clinics in the index
4.77
Average rating
91.5%
Rated 4.5 stars or higher
1.61x
Front desk vs clinical
How much more often front-desk problems appear than clinical ones in 1-2 star reviews
01

How the city is rated

Clinics by rating band

Source: Google Maps listings collected for this index

02

What drives the bad reviews

1.61xfront deskvs. clinical
  • Front desk & access289
  • Clinical treatment179
Reviews mentioning a front-desk or access problem vs. reviews mentioning the clinical treatment, within 1-2 star reviews. A review can mention both.
Topics cited in 1-2 star reviews
Front-desk service & attitude
184
Clinical treatment
179
Billing & price surprises
126
Getting an appointment
75
Promised call-backs that never came
72
Waiting times
53
Unanswered calls & phone problems
27
Language barriers
3

One review can cite several topics, so the totals add up to more than the sample

03

Highest-rated clinics

04

What about your own practice?

The figures above describe London as a whole. Type your practice name to read what its own reviews say: the themes patients praise, the themes they complain about, and how it stands against the practices around it.

05

How reachable the clinics are

98.2%
Publish a phone number
97%
Have a website
109.5
Median reviews per clinic

Key findings

  • 01

    91.5% of London clinics hold 4.5 stars or higher, above the United Kingdom average of 74.2%.

  • 02

    In London's 1-2 star reviews, front-desk and booking problems appear 1.61x more often than clinical complaints (447 reviews in the sample).

  • 03

    The most-cited operational topic in London is front-desk service & attitude: 184 of 447 negative reviews mention it.

  • 04

    98.2% of London clinics publish a phone number and 97% have a website, across 167 clinics in the index.

06

Frequently asked questions

How many dental clinics are there in London?
This index holds 167 dental clinics in London listed on Google Maps, 164 of them carrying a public rating. It covers the practices a patient finds when searching, not a complete municipal register.
What is the average dental clinic rating in London?
Dental clinics in London average 4.77 out of 5 on Google, across 164 rated practices. 91.5% hold 4.5 stars or higher and 2.4% sit below 4.0.
Which dental clinics in London have the highest Google rating?
Among London practices with at least 50 published Google reviews, the highest-rated are Thurloe Street Dental South Kensington (5.0★, 533 reviews); Covent Garden Dental Spa (5.0★, 275 reviews); NG Smiles Marylebone (5.0★, 264 reviews).
What do dental patients in London complain about most?
Across the 447 one- and two-star reviews of London clinics, front-desk and booking problems appear 1.61x more often than complaints about the clinical treatment. The most-cited operational topic is front-desk service & attitude, in 184 of those reviews.
Do dental clinics in London publish a phone number?
98.2% of the 167 dental clinics in London publish a phone number on their Google listing and 97% link a website. The median practice carries 109.5 Google reviews.
How do dental clinics in London compare with the rest of the United Kingdom?
London clinics average 4.77 against 4.56 across the United Kingdom. 91.5% of London practices hold 4.5 stars or higher, against 74.2% nationally.
When was this London dental data collected?
The listings and ratings were read from Google Maps and last updated 2026-08-06. The review text analysed covers 7,241 reviews published between 2012-11-10 and 2026-08-01.

Want to know the full methodology - sampling, tagging taxonomy, limitations? Contact us

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